We don’t just end your shopping journey when your order arrives—we’re here to ensure you get the most out of every LinenGlow product, from first use to long-term care. Within 24 hours of your delivery, you’ll receive a personalized email with tailored tips: for example, if you purchased our Delicate Fabric Wash, you’ll get step-by-step instructions for hand-washing silk scarves or machine-washing wool sweaters (including ideal water temperature, soak time, and drying methods).
If you ever encounter issues—like a detergent not performing as expected on a specific stain, or uncertainty about using a product on a vintage garment—our dedicated support team is available 7 days a week via phone, chat, or email. We even offer virtual “laundry check-ins”: send us a photo of a tricky stain or fabric concern, and our textile experts will provide customized solutions (such as pre-treatment techniques or recommended wash cycles) within 12 hours.
Worldwide delivery (2-5 days NA/Europe; 5-8 days elsewhere) + real-time package tracking.
Visa/Mastercard/PayPal/Apple Pay (encrypted); order damage/loss coverage.
